Michael O’Connor Clarke Lifts the Veil on Agency Billing

by Allan Jenkins on July 21, 2005

Michael O’Connor Clarke continues his "Seven Deadly Agency Types" series, this time skewering the "If it Moves, Bill it!" Syndrome:

"Irregular, creative, or downright unethical billing
practices are the dirty secret in too many PR agencies. Some of them don’t even
realise they’re doing it – or they just don’t recognize that what they’re doing
would, at best, raise serious questions were their clients to find out."

"In one agency I knew, a senior executive who spent a good part of every day
playing solitaire at her desk would routinely add an hour of time every month to
each of the firm’s client accounts – whether or not she’d actually contributed
anything of value. This was described, when challenged, as “conventional
executive oversight”."

Yikes! An entertaining, useful, and all-too-true account…

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