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United’s Twitter presence. Mostly "deals"… interested to see how they do customer service here. They follow about 3% of followers, which says to me… this is not about customer service.
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Twitter for the hospitality industry?
by Allan Jenkins on October 8, 2009
Tagged as: foursquare, twitter, unitedairlines
Desirable Roasted Coffee is where Allan Jenkins observes the crossroads of communication, social media, technology and society.
Allan Jenkins is a business communicator, writer, editor, speaker and coach based in Denmark.
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