This may come as no surprise to those experienced in internal communication, but the Journal of Computer Mediated Communication recently published a Korean study indicating that use of IM builds cross-company relationships. It’s an academic report and hardly likely to…
Management
After a bit of vacation with visiting family, I’m returning to my post here at Desirable Roasted Coffee. I’ll be catching up over the next couple of days. Just before I went silent, I read Evelyn Rodriquez’s post Dot’s Flowers:…
We may need to burn Steve C. at the stake. Why? Communication orthodoxy holds that you can never communicate too much or too often, especially when you’re telling employees bad news. But bronchitis and a run-in with the law (somehow…
